To help enable us solve your problem as efficiently as possible we first need to gather some information from you via a Problem Report. It is very important that you provide as much detail as possible when completing the 'Your Problem' field. Please try to bare the following in mind when completing this section;
- What you were doing before the problem occured
- Any new programs or applications you have recently installed
- The programs or applications you had open/tried to open at the time
- Ensure that your quote in full, the error message produced by Windows
The above points will help us to diagnose and quickly identify the cause of your problem.
Problem Report Form
Please complete the form below providing as much information as possible to help us identify, diagnose and solve your problem. Quoting things such as Windows error messages will help speed up the process of solving your problem.
This form may also be used to 'Book an Engineer' online to attend your home. [Simply tick the box toward the bottom of the form and ensure all required fields are completed. We will contact you to confirm your appointment once your request is received.]
Required fields